Privacy policy
Last updated: September 5, 2024
This Privacy Policy describes how Facile à lire (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on facilealire.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal information we collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or is reasonably capable of being associated with you. The sections below describe the categories and specific types of personal information we collect.
Information we collect directly from you
The information you submit directly to us through our Services may include:
- Contact information, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used to secure the account.
- Customer service information, including the information you choose to include in communications with us, such as sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly. Failing to provide this information may prevent you from using or accessing these features.
What information do we collect about your usage?
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site, account information, device and browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including providers and service partners that may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card information, billing address) to process your payment for your orders and provide the products or services you requested to fulfill the contract we have with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the “Third-Party Websites and Links” section below.
How we use your personal information
- Providing Products and Services. We use your personal information to provide the Services and fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending you account-related notifications, processing returns and exchanges, and creating, managing, and facilitating features related to your account.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, SMS, or postal mail and showing you advertisements for products or services.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or act upon potential fraud or illegal or malicious activities.
- Communication and Service Improvements. We use your personal information to provide customer service and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, visit https://www.shopify.com/legal/cookies.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies. Please note that deleting or blocking Cookies may negatively affect your user experience.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate interests, and other purposes subject to this Privacy Policy, including:
- Providers and third parties performing services on our behalf (e.g., IT management, payment processing, order fulfillment, customer service).
- Business and marketing partners to deliver services and advertisements.
- Affiliates or within our group of companies for legitimate business purposes.
- During a business transaction such as a merger or bankruptcy, to comply with legal obligations, and to enforce or protect our rights or those of others.
User-Generated Content
The Services may allow you to post product reviews or other user-generated content. If you choose to submit such content to any public areas of the Services, it will be public and accessible to all.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, please review their privacy policies. We are not responsible for the privacy or security of these sites.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children.
Security and Retention of Your Information
We take steps to protect your personal information, but no security measure is perfect. We recommend that you do not use unsecure channels to communicate sensitive information to us.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, or comply with legal obligations.
Your Rights
Depending on your location, you may have some or all of the rights listed below regarding your personal information:
- Right of access
- Right to deletion
- Right to correction
- Right to data portability
- Restriction of processing
- Right to withdraw consent
- Right to appeal
- Management of communication preferences
You may exercise any of these rights by contacting us at info@facilealire.com.
International Users
We may transfer, store, and process your personal information outside your country of residence.
Contact
For questions regarding our privacy practices or this Privacy Policy, or to exercise any of your rights, please email us at info@facilealire.com.
